Your PIN is securely stored on your device. If you aren't signed in to your device and you want to reset a PIN, here are some things to try.Īfter you're signed in, select Start > Settings > Accounts > Sign-in options > Windows Hello PIN > I forgot my PIN and then follow the instructions. Using a PIN is a quick, secure way to sign in to your Windows 10 device. If you're worried that someone has unauthorized access to your account, see Recover your Microsoft account and Security info & verification codes.Ī PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself. When you forget your login password, you cannot access Windows. Under Password security, select Change my password, then enter your new password. This document applies to HP desktop and notebook computers with Windows. Note: The PIN you use to access your device is different from your Microsoft account password. If you need to reset your Microsoft account password, go to, select Sign in and follow the instructions.

If you don't see I forgot my PIN, select Sign-in options and then select Enter your password.Īfter you're signed in, select Start > Settings > Accounts > Sign-in options > PIN (Windows Hello) > I forgot my PIN and then follow the instructions. To reset your PC, click the Power icon in the lower right corner of the login screen and then click Restart while holding down the Shift key.

If there are multiple accounts on the device, choose the one you need to reset. If you see I forgot my PIN, select it and follow the instructions to reset your PIN. Your PIN is securely stored on your device. If you aren't signed in to your device and you want to reset a PIN, here are some things to try. Using a PIN is a quick, secure way to sign in to your Windows 11 device. A PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself.

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